Phlebotomy Refresher
Receive your certification and advance in your career.
Program Length:Â 5 hours practical, 5 hours online
Course Type:Â Certificate
Delivery Method:Â Hybrid
Students:Â Domestic
NOC Code: Median Wage $00/hourÂ
Community Service Worker Program
At Futures Canadian College, our Community Service Worker program prepares you with practical skills and knowledge to support individuals, empower communities, and make a positive impact on people's lives.
Contact us to get started! Email us at info@futurescollege.ca
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Certification Overview
Community Service Workers play an important role in supporting individuals, families, and communities facing social, emotional, and personal challenges. They help people access essential resources, navigate social services, and work toward improved well-being and independence. Community Service Workers may work with diverse populations, including children, youth, older adults, newcomers, individuals with disabilities, and people experiencing mental health or addiction-related challenges.
To succeed in this field, professionals need strong communication, empathy, problem-solving, and interpersonal skills. They must also understand community resources, confidentiality, professional ethics, and effective support strategies. This career is ideal for individuals who want to contribute to the well-being of others and make a positive impact in their communities.
The Community Service Worker program at Futures Canadian College aims to provide students with foundational knowledge and practical skills to support individuals and families in a variety of community service settings.
The objective of the Community Service Worker program at Futures Canadian College is to equip students with the essential knowledge and skills required to assist individuals, families, and communities in accessing support services and overcoming social challenges. Upon successful completion of the program, students will be able to:
- Understand the roles and responsibilities of Community Service Workers.
- Identify community resources and social services available to individuals and families.
- Apply effective communication, active listening, and basic counselling skills.
- Understand fundamental concepts of psychology, sociology, and human behaviour.
- Recognize challenges related to mental health, addictions, and social well-being.
- Develop an understanding of crisis intervention and conflict resolution strategies.
- Support individuals from diverse cultural and social backgrounds with respect and sensitivity.
- Understand professional ethics, confidentiality, and boundaries in community service settings.
- Develop basic case management, documentation, and report-writing skills.
- Work collaboratively with community organizations and other support professionals.
Graduates Can Work in:
Graduates may explore employment opportunities in a variety of community support and social service settings, including:
- Community service and social service agencies
- Homeless shelters and transitional housing facilities
- Group homes and residential support facilities
- Mental health and addiction support organizations
- Youth centres and family support services
- Community outreach and support programs
- Settlement and newcomer support organizations
- Non-profit and charitable organizations
- Rehabilitation and social assistance programs
- Community centres and other human service organizations
Start your journey toward a rewarding career where compassion, knowledge, and community support come together to make a difference.

